Terms and Conditions ampm wallet – Platform User Guidelines

1Acceptance of Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of the ampm wallet platform, accessible via our website and mobile app. This Agreement takes effect as soon as you register as a member or use any of the services we offer.

By using the ampm wallet platform, you acknowledge and agree that:

• You have fully read and understood all terms stated in this document.
• You agree to comply with all rules, policies, and guidelines set by ampm wallet.
• You acknowledge that use of the platform is entirely at your own risk.
• You agree that ampm wallet reserves the right to amend these terms at any time with reasonable notice.

If you do not agree with any part of these terms, please stop using the ampm wallet platform immediately.

2Member Eligibility

To register and use the ampm wallet platform, you must meet the following eligibility requirements:

• Age Limit: You must be at least 18 years of age. ampm wallet enforces strict age verification and reserves the right to request proof of age documentation at any time.
• Location: You must reside in a geographic region where use of our services is permitted under applicable local laws.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be prohibited by any law or regulation from using online gambling services.
• Non-Employee: Employees, contractors, agents, or immediate family members of ampm wallet staff are not permitted to be active members of this platform.

3Registration and Account Management

The registration process at ampm wallet is designed to ensure the security and integrity of all members. The following are the terms and responsibilities relating to your account:

• One Account Only: Each individual is only permitted to hold one ampm wallet account. Opening a second or multiple accounts is a serious violation that may result in the closure of all associated accounts.
• Accurate Information: All information you provide during registration must be accurate, complete, and up to date. You are responsible for updating your personal details whenever changes occur.
• Identity Verification (KYC): ampm wallet reserves the right to request identity verification documents including national ID, passport, or other supporting documents at any time. Failure to provide the requested documents within the stipulated timeframe may result in account restrictions.
• Password Security: You are solely responsible for the security of your login credentials. ampm wallet will not be liable for any losses resulting from unauthorized access caused by your own negligence.
• 2FA Activation: We strongly recommend enabling Two-Factor Authentication (2FA) to protect your account. While not mandatory, 2FA provides an important additional layer of security.

If you suspect your account has been accessed without authorization, please contact the ampm wallet support team immediately via Live Chat within the platform.

4Deposits and Withdrawals

Ampm wallet offers a variety of secure and convenient payment methods for the ease of Malaysian members. All financial transactions are subject to the following policies:

Deposit:

• The minimum deposit amount is as stated on the platform and may vary depending on the selected payment method.
• All deposits are processed instantly or within the designated timeframe depending on the payment method.
• Accepted payment methods include FPX, DuitNow, bank transfer, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, and other methods listed on the platform.
• Deposits must be made using a payment method registered in your own name. Third-party payments are strictly prohibited.

Withdrawal:

• Withdrawals are processed automatically and credited to your bank account or e-wallet within 5 minutes in most cases.
• Withdrawals may only be made to the same payment method or one verified under your name.
• Minimum and maximum withdrawal limits are as stated in the Finance section of the platform.
• Withdrawals involving bonuses are subject to wagering requirements that must be met before the withdrawal can be processed.
• Ampm wallet reserves the right to request additional verification before processing large withdrawals as a security measure.

5Bonuses, Promotions & Special Offers

Ampm wallet offers a wide range of exciting promotions and bonuses for new and existing members. All bonuses and promotions are subject to specific conditions stated in each offer, in addition to the following general guidelines:

• Rollover Requirement: Every bonus has a rollover requirement that must be met before bonus-related winnings can be withdrawn. The rollover requirement will be clearly stated in each offer.
• One Claim Per Promotion: Each promotion can only be claimed once unless stated otherwise. Attempting to claim the same promotion more than once using different accounts or devices is strictly prohibited.
• Bonus Abuse Prohibition: ampm wallet uses an advanced detection system to identify bonus abuse. Any account found to be involved in bonus arbitrage strategies or promotion fraud will be terminated.
• Validity Period: All bonuses have a stated validity period. Bonuses not used within the designated period will be automatically forfeited.
• Right to Cancel: ampm wallet reserves the right to cancel or modify any promotion at any time in the event of a technical error, misunderstanding, or clear abuse.

6Game Rules and Result Accuracy

All games offered on the ampm wallet platform use a Random Number Generator (RNG) system that has been independently audited and certified. This ensures every game result is random, fair, and cannot be manipulated by any party.

• Final Results: All game results recorded in the ampm wallet system are final. Unless a verifiable technical error is involved, results cannot be disputed.
• Connection Interruption: ampm wallet is not liable for any losses incurred due to internet connection disruptions or device failures on the user's end during an active gaming session.
• Technical Error: In the event of a significant technical error affecting the integrity of a game, ampm wallet reserves the right to void the affected rounds and return the bets to the member's account.
• Wagering Limits: Each game has minimum and maximum wagering limits set by the game provider and/or ampm wallet. These limits are clearly displayed within the game interface.

7Prohibited User Conduct

To maintain a safe and fair gaming environment for all members, the following activities are strictly prohibited on the ampm wallet platform:

• Using automated software (bots), scripts, or any tools designed to manipulate or exploit games.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack, breach, or disrupt the platform's technical infrastructure.
• Using the platform for money laundering or financing illegal activities.
• Providing false information or impersonating another individual.
• Abusing the bonus or promotion system by opening multiple accounts or through other means.
• Using a VPN or proxy to conceal your actual location for the purpose of bypassing geographic restrictions.
• Distributing offensive, threatening, or harassing content directed at users or ampm wallet staff.

Any violation of the above prohibitions may result in immediate suspension, permanent account closure, and/or appropriate legal action.

8Privacy and Personal Data Protection

Ampm wallet takes the protection of your personal data seriously, in compliance with applicable data protection legislation in Malaysia. The collection, use, and storage of your data are governed by Privacy Policy us, which form part of this agreement.

• Data Collected: We collect information you provide during registration, financial transaction data, device information, and platform usage patterns for operational and service improvement purposes.
• Data Security: All data is secured with 256-bit SSL encryption and protected by industry-grade security protocols.
• Data Sharing: ampm wallet will not sell or share your personal data with third parties for marketing purposes without your consent, unless required by law.
• Your Rights: You have the right to request access, correction, or deletion of your personal data by contacting our support team.

9Liability Limits and Disclaimer

The ampm wallet platform is provided on an "as is" basis. While we always strive to ensure the platform operates without interruption, certain limitations apply to our liability:

• Ampm wallet is not liable for any financial losses arising from valid game results, connection interruptions, or technical failures beyond our control.
• The maximum amount claimable in damages against ampm wallet is limited to the net deposit amount made by the member within the 30 days prior to the disputed incident.
• Ampm wallet bears no liability for any indirect, incidental, or consequential losses arising from the use of the platform.
• We make no guarantee that the platform will always be free from errors, interruptions, or malicious software.

10Account Closure and Suspension

An ampm wallet account may be terminated or suspended under the following circumstances:

• At Member's Request: You may close your account at any time by contacting our support team. Any remaining balance will be returned after the required identity verification.
• Terms Violation: ampm wallet reserves the right to close or suspend any account that violates any terms in this document without prior notice.
• Fraud or Illegal Activity: Accounts involved in fraudulent activity, money laundering, or legal violations will be closed immediately and all balances frozen pending investigation.
• Inactivity Period: Accounts showing no activity for a defined period may be subject to an administrative fee, which will be communicated to the member via notice.

Before closing your account at your own request, ensure all balances have been withdrawn and that no transactions are still pending settlement.

11Amendments to Terms and Conditions

Ampm wallet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. The amendment process is as follows:

• Amendments will be announced via an in-platform notice or by email to the address registered to your account.
• Significant and material amendments will provide at least 14 days' notice before taking effect.
• Minor or security-related amendments may take effect immediately.
• Continued use of the platform after amendments take effect constitutes acceptance of the revised terms.

We encourage you to review this page periodically to ensure you are always up to date with the latest terms governing the use of ampm wallet.

12Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with applicable laws. In the event of any dispute arising from or in connection with the use of the ampm wallet platform:

• Early Settlement: You are encouraged to contact the ampm wallet customer support team first via Live Chat to resolve any issues or disputes amicably.
• Platform Results: In the event of a dispute regarding game results or transactions, the records in the ampm wallet system will serve as the primary reference.
• Mediation: If a resolution cannot be reached through customer support, both parties agree to attempt mediation as a first step before formal legal proceedings.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary and the remaining provisions will continue in full force and effect.

For any enquiries regarding these Terms and Conditions, please contact the ampm wallet support team via Live Chat on the platform or by email at [email protected].